Privacy Policy

Privacy Policy for LV HVAC Pros

Effective Date: 09/19/2025

At LV HVAC Pros, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, request a quote, or use our services. By interacting with us, you agree to the terms outlined below.

1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, home or business address, and details about your HVAC needs when you fill out forms, request service, or call us.
Payment Information: If you purchase a service, we may collect payment details to process transactions securely.
Technical Information: IP address, browser type, device information, and how you use our website (via cookies and analytics).
Communications: Records of emails, phone calls, or text messages exchanged with us.

2. How We Use Your Information
We use your information to:
Provide HVAC services, inspections, and quotes
Schedule and manage appointments
Improve our website and customer experience
Send service reminders, promotions, and updates (you may opt-out anytime)
Process payments and maintain records for billing and tax purposes
Comply with legal and regulatory requirements

3. Sharing of Information
We do not sell your personal information. We may share your data only in these cases:
With trusted service providers (e.g., payment processors, scheduling platforms) who help us operate our business
To comply with legal obligations or respond to lawful requests from authorities
To protect the rights, property, or safety of LV HVAC Pros, our clients, or others

4. Cookies and Tracking
Our website may use cookies or similar technologies to:
Track website usage
Personalize content and ads
Improve functionality
You can disable cookies in your browser settings, but some features may not work properly.

5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure.

6. Your Choices
Opt-Out of Marketing: You can unsubscribe from promotional emails or texts anytime.
Access or Update Data: Contact us if you’d like to review or correct your information.
Delete Your Data: You may request deletion of your personal information, subject to legal record-keeping requirements.

7. Children’s Privacy
Our services are not directed toward children under 13, and we do not knowingly collect their personal information.

8. Third Party Sites
Our website may contain links to third-party sites. We are not responsible for their privacy practices.

9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:

LV HVAC Pros
📞 Phone: (610) 778 2017
📧 Email: contact@lvhvacpros.com
🌐 Website: www.lvhvacpros.com